The First Inch
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The agreement between you and FLUENT when you use our site, courses, and portal. Please read it — especially the refund policy.
These Terms of Service ("Terms") are a binding agreement between you and FLUENT ("FLUENT," "we," "us," or "our") governing your use of afluent.ai, our courses (including The First Inch), the member portal, and any related services (together, the "Services").
By accessing the site, creating an account, or purchasing a course, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
You must be at least 18 years old, or the age of majority where you live, to purchase on your own. If you are a minor (13 to 17), you may use the Services only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf and accepts responsibility for your use. The Services are not intended for children under 13.
If you are entering into these Terms on behalf of a company or organization, you represent that you have authority to bind that organization.
FLUENT provides AI-fluency education in several formats, including a self-paced on-demand course, live in-person or virtual team training, and keynote presentations, along with a member portal containing lessons, prompt libraries, and related resources.
All prompt libraries, frameworks, and session deliverables are prepared in advance from a pre-engagement questionnaire. We may update, improve, or modify the content and features of the Services over time.
To access the on-demand course and portal, you create an account. You are responsible for keeping your login credentials confidential and for all activity under your account. Accounts and course access are personal to you and non-transferable. Do not share your login, and do not allow others to use your access.
The on-demand course (The First Inch) is offered for a one-time price of $149 USD, which provides lifetime access to that course and its updates. In-person training and keynotes are quoted separately. Prices may change, but a change will not affect a purchase you have already completed.
Payment is handled by a third-party payment processor. By purchasing, you authorize us (through that processor) to charge your selected payment method for the total amount, including any applicable taxes. You represent that you are authorized to use the payment method you provide.
Because the on-demand course is a digital product that is delivered in full and accessible immediately upon purchase, all sales are final and we do not offer refunds, returns, or exchanges once a purchase is completed.
We encourage you to review the course curriculum, read our FAQ, and reach out with any questions before you buy, so you can be confident in your purchase. If you experience a genuine technical problem accessing the course, contact us and we will work to resolve it.
This policy applies to the fullest extent permitted by applicable law. Some jurisdictions provide statutory rights that cannot be waived; nothing in these Terms limits those rights where they apply.
When you purchase or access the Services, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access the content for your own learning. You agree that you will not:
We may suspend or terminate access that violates this section, without refund.
All content in the Services — including lessons, videos, text, prompt libraries, frameworks, graphics, and the FLUENT name and branding — is owned by FLUENT or its licensors and is protected by intellectual-property laws. Except for the limited license above, no rights are transferred to you.
If you submit content to us (such as questionnaire responses, prompts, or feedback), you retain ownership of it, but you grant FLUENT a non-exclusive, worldwide, royalty-free license to use that content as needed to provide and improve the Services. You are responsible for ensuring you have the right to share anything you submit, and you should not submit confidential or sensitive information you are not permitted to share.
Our courses reference third-party AI tools (such as ChatGPT, Claude, Gemini, and Copilot). FLUENT is not affiliated with, endorsed by, or responsible for those tools, and your use of them is governed by their own terms. AI tools can produce inaccurate or unexpected results; you are responsible for reviewing and verifying any output before relying on it.
The Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
FLUENT provides education, not guaranteed outcomes. We do not guarantee any specific result, income, productivity gain, career outcome, or business result from taking our courses. Your results depend on many factors outside our control.
To the fullest extent permitted by law, FLUENT and its owner will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the Services in the 12 months before the claim.
You agree to indemnify and hold harmless FLUENT and its owner from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your misuse of the Services or your violation of these Terms or any law or third-party right.
You may stop using the Services at any time. We may suspend or terminate your access if you violate these Terms or use the Services in a way that harms FLUENT or others. Sections that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.
These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict-of-laws rules. You agree that any dispute arising from these Terms or the Services will be handled in the state or federal courts located in Texas, and you consent to their jurisdiction, except where applicable law gives you the right to bring a claim elsewhere.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. If we make material changes, we will take reasonable steps to notify you. Your continued use of the Services after changes take effect means you accept the updated Terms.
Questions about these Terms? Reach us through our contact page or at aaron@tripleskinny.com.
Questions about this policy? We're happy to help.
Contact us